OEC provides seamless customer support throughout the duration of a project. To insure a successful project we assign a Project Manager to support our sales effort early in the process of order development. Our Project Management team works closely with the client and the client’s A&D firm to analyze the technical aspects of the product application, electrical, data specifications and coordination and logistical activities.
Our Project Managers use Software products. OEC uses an intranet web page for internal communication and customer support for our Sales and Project Management team.
Below is a detailed list of the services that we provide:
Workspace Management Tools Client Meetings (Needs Analysis - Ergonomic Issues) Field Verification and Measurement Base Shell - Drawings Inventory of Existing Product Space Planning Furniture Specifications
Furniture and Finish Selection Order Management As-Built Drawings Programming Needs / Consultation Ergonomics Assessments Organizational Tool Planning
Field Services
As an authorized Steelcase dealer, OEC maintains a staff of factory trained Service personnel to deliver, install and service your facilities throughout the Gulf Coast area. Our Field Services team has the capabilities to service multiple projects. Our primary warehouse and base of operation for OEC Field Services is our Corporate Headquarters in Mobile.
